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a real person reads this inbox.

Stuck on something, found a bug, or have a billing question? Email us directly and we'll get back to you — no ticket queue, no bot.

wade@sentinelmedia.co Response within 2 business days

Contact us

Email wade@sentinelmedia.co from the email address on your account, and describe what's happening (a screenshot helps). We typically reply within 2 business days.

Common questions

How does my score work?

Your AI-exposure score is computed deterministically from public, peer-reviewed labor research — not a guess. See the full breakdown, every data source, and the formula on our Methodology page.

How does billing / cancellation work?

On the web, billing runs through Stripe — manage or cancel your subscription from your account settings. In the app, your subscription is billed through Apple or Google — manage or cancel it in your Apple ID or Google Play subscription settings. Full details are in our Terms of Service.

How do I delete my account?

In the app or on the web, go to Account → Settings → Delete Account and confirm. It's immediate and permanent. Full steps, and what's kept vs. deleted, are on our Delete Your Account page.

How do I reach a human?

Email wade@sentinelmedia.co — every message is read by a real person on the Career Sentinel team, not a bot.

Something looks wrong with a job listing.

Job listings come from third-party partners (Jooble, Careerjet, JSearch, USAJobs). Tapping "Apply" takes you to the employer's own site, which we don't control. If a listing itself looks broken or wrong inside Career Sentinel, email us and we'll look into it.

I found a bug or have feedback.

We want to hear it. Email wade@sentinelmedia.co with what you were doing and what happened — the more specific, the faster we can fix it.

Disclaimer. Career Sentinel provides general information about your AI-exposure and career and is not career, financial, or employment advice.